Order Terms

Welcome to Veracruz Restaurant. By placing an order through our website, https://veracruzrestaurantwpb.com (the “Site”), you agree to the following terms and conditions. Please read them carefully before proceeding with your order.

1. Order Placement and Confirmation

1.1 Placing an Order

  • Online Orders: Browse our menu on the Site, select desired items, and proceed to checkout. Ensure all information provided is accurate before finalizing the order.
  • Phone Orders: Call us at (561) 818-4005 to place your order directly.

1.2 Order Confirmation

  • Once your order is placed, you will receive a confirmation via email or SMS. This confirmation signifies our acceptance of your order.

2. Payment Terms

2.1 Pricing

  • All prices are listed in U.S. dollars and are subject to applicable taxes.
  • Prices and availability of items are subject to change without notice.

2.2 Payment Methods

  • We accept various payment methods, including credit/debit cards and cash. Payment details will be provided during the ordering process.

3. Order Modifications and Cancellations

3.1 Modifications

  • If you need to modify your order, please contact us immediately at (561) 818-4005. We will do our best to accommodate changes if the order has not yet been prepared.

3.2 Cancellations

  • Before Confirmation: You may cancel your order at any time before receiving the confirmation.
  • After Confirmation: Once an order is confirmed, cancellations are not guaranteed and will be evaluated on a case-by-case basis.

4. Delivery Policy

4.1 Delivery Area

  • We offer delivery to addresses within a [specify radius, e.g., “5-mile radius”] of our location at 6418 Lake Worth Rd, Greenacres, FL 33463, USA.

4.2 Delivery Time

  • Estimated delivery times will be provided upon order confirmation. While we strive for punctuality, actual delivery times may vary due to unforeseen circumstances.

4.3 Delivery Fees

  • Delivery fees, if applicable, will be disclosed during the ordering process.

4.4 Special Instructions

  • You may provide specific delivery instructions during checkout. We will make reasonable efforts to accommodate your requests.

5. Pickup Policy

5.1 Pickup Time

  • Pickup orders will be ready at the time specified during order placement.

5.2 Identification

  • Please present a valid ID and the order confirmation upon pickup.

6. Refunds and Returns

6.1 Incorrect or Unsatisfactory Orders

  • If you receive an order with missing, incorrect, or unsatisfactory items, contact us immediately at (561) 818-4005 or Veracruzrestaurant@hotmail.com. We will address the issue promptly, which may include a replacement or refund.

6.2 Refund Processing

  • Approved refunds will be processed to the original payment method within [specify timeframe, e.g., “5-7 business days”].

7. Allergens and Dietary Restrictions

  • Our menu items may contain or come into contact with common allergens. For specific dietary concerns, please contact us before placing your order.

8. Contact Information

For any questions or concerns regarding your order, please contact us:

Veracruz Restaurant

By placing an order through our Site, you acknowledge that you have read, understood, and agree to these Order Terms.

Scroll to Top